Privacy Policy

1. Who this policy covers

This Privacy Policy explains how MIA OS handles personal information through getmiaos.com, product purchases, activation, customer support, and related product operations.

2. Information we may collect

Depending on how you interact with MIA OS, we may collect:

• Contact and purchase information: name, email address, order details, purchase status, and transaction identifiers.
• License and activation information: license identifier, product version, copy identifier, activation status, download history, and related anti-abuse records.
• Technical information: basic device, browser, IP address, security, error, and website log information needed to operate and protect the site.
• Support information: messages, attachments, troubleshooting information, and other content you choose to send to support.
• Marketing and referral information: consent preferences, referral or creator codes, and campaign attribution when those features are used.

3. Sources of information

We receive information directly from you, from Fourthwall in connection with product orders and customer support, from getmiaos.com and related product systems, from service providers that help us operate the product, and from referral or creator links when applicable.

4. Purchases and payment information

MIA OS product orders are sold and processed through Fourthwall. Fourthwall and its payment providers handle payment-card information and transaction processing. MIA OS does not store your full card number, card security code, or online-banking credentials.

5. Your AI conversations

MIA OS does not independently receive or store the contents of conversations you have inside a third-party AI platform merely because you use MIA OS. Those conversations are governed by the privacy practices of the AI platform you choose. If you voluntarily send conversation content to MIA OS support, we may process it only as reasonably necessary to respond to your request, maintain security, or comply with law.

6. How we use information

We use personal information to process and verify purchases, deliver and activate MIA OS, provide customer support, prevent fraud and unauthorized distribution, maintain product and version records, operate and secure the website, understand basic product performance, comply with legal obligations, and communicate about the product.

7. Fourthwall and other service providers

Fourthwall sells MIA OS product orders through its checkout and may provide MIA OS with order and customer information needed for product administration, support, fraud prevention, and creator/referral attribution. We may also use service providers for cloud hosting, website security, file storage, email delivery, analytics, and customer support. We may disclose information where required by law, to protect rights or security, or in connection with a legitimate business transfer.

8. Sale and targeted advertising

MIA OS does not sell personal information for money. We do not currently use personal information for cross-context behavioral advertising. Referral or creator attribution may use first-party referral parameters or similar identifiers so that a sale can be credited correctly.

9. Cookies and similar technologies

Our website or service providers may use essential cookies, security technologies, local storage, or similar tools for site operation, fraud prevention, checkout, preferences, and basic analytics. If we later introduce non-essential advertising or tracking technologies that require consent, we will update our notice and consent controls as required.

10. Marketing communications

Transactional messages about purchases, access, activation, security, updates necessary to use the product, and support may be sent as needed. Promotional or future-product marketing will be sent only where permitted by law and, when required, with your consent. You may opt out of marketing without losing necessary transactional communications.

11. Data retention

We retain information only as long as reasonably necessary for product delivery, license management, customer support, fraud prevention, tax or accounting needs, dispute handling, security, and legal obligations. Different categories of information may be retained for different periods.

12. Security

We use reasonable technical and organizational measures designed to protect personal information. No online service can guarantee absolute security, so we cannot promise that unauthorized access will never occur.

13. International processing

Our service providers may process information in the United States and other countries. Where required, applicable legal mechanisms and provider safeguards are used for international data transfers.

14. Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or other controls over personal information. You may also have rights relating to certain disclosures or marketing. To make a request, email support@getmiaos.com. We may need to verify your identity before completing a request.

15. California and similar U.S. state rights

Where applicable law grants additional rights concerning categories of personal information, sources, purposes, disclosures, correction, deletion, or opt-out choices, we will honor those rights as required. MIA OS does not knowingly sell personal information or share it for cross-context behavioral advertising.

16. Children

MIA OS is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children through the purchase or activation flow.

17. Changes to this policy

We may update this policy as our product, service providers, or legal obligations change. The effective date at the top identifies the current version.